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Terms of Service

Last updated: April 12, 2026

1. Agreement to Terms

By accessing or using FairLens (the "Service"), operated by [Company Name] ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. We reserve the right to update these terms at any time, and your continued use constitutes acceptance of any changes.

2. Service Description

FairLens is an AI-powered application review platform that enables organizations to create programs, collect applications, and evaluate candidates using a combination of human review and AI-assisted analysis. The platform provides tools for form building, document management, AI-driven scoring, bias detection, and collaborative review workflows.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account credentials
  • Promptly update your account information if it changes
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach

4. User Responsibilities

4.1 Applicants

  • Provide truthful and accurate information in all applications
  • Submit only materials you have the right to share
  • Not attempt to manipulate or game the review process
  • Respect the confidentiality of any review feedback received

4.2 Organizations and Reviewers

  • Use the platform and applicant data solely for legitimate review purposes
  • Maintain the confidentiality of applicant information
  • Not discriminate against applicants in violation of applicable law
  • Ensure that human reviewers make final decisions on applications
  • Comply with all applicable data protection and privacy laws when handling applicant data

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Upload malicious software, viruses, or harmful content
  • Attempt to gain unauthorized access to any part of the Service
  • Scrape, crawl, or harvest data from the platform without authorization
  • Interfere with or disrupt the integrity or performance of the Service
  • Impersonate another person or entity
  • Use the Service for any purpose other than its intended application review functions
  • Reverse engineer, decompile, or disassemble any part of the Service

6. AI-Assisted Processing

The Service uses artificial intelligence to assist with application review, including document parsing, text analysis, scoring, and bias detection. By submitting an application, you acknowledge and consent to your materials being processed by AI systems. AI assessments serve as decision-support tools only; final determinations are made by human reviewers. For more details on how your data is processed, please refer to our Privacy Policy.

7. Intellectual Property

7.1 Our Property

The Service, including its design, features, code, documentation, and branding, is owned by [Company Name] and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these terms.

7.2 Your Content

You retain ownership of all content you submit to the Service (applications, documents, videos, etc.). By submitting content, you grant us a limited license to process, store, and display your content as necessary to provide the Service. We do not claim ownership of your content and will not use it for purposes unrelated to the Service without your consent.

8. Payments and Subscriptions

Certain features of the Service require a paid subscription. Payment is processed through Stripe. Subscription fees are billed in advance on a recurring basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Refunds are provided at our discretion. We reserve the right to change pricing with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied
  • We do not guarantee that AI-assisted analysis will be error-free, unbiased, or suitable for any particular purpose
  • We are not liable for any decisions made by organizations based on AI-generated assessments or platform data
  • Our total liability for any claims arising from use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms, with or without notice. You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) will remain in effect.

11. Indemnification

You agree to indemnify and hold harmless [Company Name], its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these terms, or infringement of any third-party rights.

12. Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction]. Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in [Jurisdiction], except that either party may seek injunctive relief in a court of competent jurisdiction. You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14. Contact Us

If you have questions about these Terms of Service, please contact us at:

[Company Name]

Email: legal@fairlens.app

Address: [Company Address]